Gaming should always be fun — never a source of stress or financial hardship. casinoplus gives every Filipino player the tools, knowledge, and support to stay in control.
At casinoplus, we genuinely care about the well-being of every player on our platform. Whether you're spinning slots from Makati, joining a live bingo room from Cebu, or catching a live dealer table from Davao — the experience should always feel like leisure, not pressure.
Problem gambling is a real concern in the Philippines and across the world. casinoplus takes this seriously. That's why we've built a full suite of responsible gaming tools directly into every player account — no need to call anyone or fill out complicated forms. You can set limits, take breaks, or exclude yourself entirely, all from within your casinoplus account settings.
We also work within the framework of Philippine gaming regulations. casinoplus supports the responsible gaming initiatives promoted by PAGCOR (Philippine Amusement and Gaming Corporation), the government body that oversees gaming in the Philippines. PAGCOR has its own responsible gaming program, and we encourage any player who feels they need additional support to reach out to PAGCOR's resources directly.
This page covers everything you need to know: the warning signs of problem gambling, the tools casinoplus provides, how to activate self-exclusion, and where to get help if you or someone you know needs it. Please read through — it could make a real difference.
The casinoplus Responsible Gaming Commitment: casinoplus will never encourage players to chase losses, exceed their personal limits, or continue playing when they have indicated a desire to stop. Our responsible gaming tools are always free, always immediate, and always respected.
PAGCOR Responsible Gaming: The Philippine Amusement and Gaming Corporation (PAGCOR) operates a national responsible gaming program for Filipino players. If you need support beyond what casinoplus provides, PAGCOR's responsible gaming resources are available through their official government channels. casinoplus supports and complements these national efforts.
Six tools built into every casinoplus account — activate any of them instantly, at no cost.
Set a daily, weekly, or monthly deposit cap on your casinoplus account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period.
Define the maximum amount you're comfortable losing over a set period. casinoplus will automatically restrict further play once your loss limit is hit, giving you a hard stop before things go further than you intended.
Set a maximum session duration for your casinoplus play. When your time is up, you'll receive a notification and be logged out automatically. It's a simple but effective way to keep gaming sessions from running longer than planned.
Enable periodic pop-up reminders during your casinoplus session showing how long you've been playing and your net position for the session. These gentle nudges help you stay aware of time and money spent without interrupting your game.
Need a short break? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time, your casinoplus account is temporarily suspended — you cannot log in, deposit, or play. Your balance is preserved and accessible after the period ends.
For players who need a longer break, casinoplus offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent exclusion. Self-exclusion is irreversible for its duration. During exclusion, casinoplus will also suppress all marketing communications to your account.
Problem gambling can develop gradually. Knowing the signs early makes it easier to take action before things escalate.
Spending more money on gambling than you originally planned or can afford to lose.
Chasing losses — continuing to play in an attempt to win back money you've already lost.
Gambling with money meant for essential expenses like rent, bills, or food.
Feeling restless, irritable, or anxious when you try to cut down or stop gambling.
Lying to family members or friends about how much time or money you spend gambling.
Neglecting work, school, family, or personal responsibilities because of gambling.
Borrowing money, selling possessions, or taking loans to fund gambling activity.
Thinking about gambling constantly — planning your next session even while doing other things.
Using gambling as a way to escape stress, depression, anxiety, or personal problems.
Failed attempts to cut back or stop gambling despite wanting to do so.
Feeling guilt or shame after a gambling session, but returning to play again shortly after.
Needing to gamble with larger and larger amounts to feel the same level of excitement.
If you recognize three or more of these signs in yourself or someone you know, it may be time to seek help. casinoplus's self-exclusion and limit tools are available immediately — and professional support is always an option.
Self-exclusion is one of the most powerful tools available to players who feel they need a significant break. Here's how to activate it on casinoplus in four simple steps.
Access your casinoplus account using your registered credentials. Self-exclusion is managed directly from within your account settings — no need to contact support first, though our team is always available if you prefer to speak with someone.
Navigate to your account profile, then select "Responsible Gaming" from the settings menu. You'll find all available tools here — deposit limits, loss limits, session timers, cool-off periods, and self-exclusion options — all in one place.
Choose from 6 months, 1 year, 3 years, or permanent exclusion. Read the confirmation details carefully — self-exclusion cannot be reversed before the chosen period ends. casinoplus takes this commitment seriously and will not lift exclusions early under any circumstances.
Confirm your selection. Your casinoplus account will be suspended immediately. You'll receive an email confirmation to your registered address. All promotional communications from casinoplus will also be stopped for the duration of your exclusion period.
All casinoplus responsible gaming limits are available to every registered player. Here's a quick reference for what's available and how each one works.
Need more help? If you feel that casinoplus's built-in tools are not enough, or if you are experiencing a gambling-related crisis, please reach out to PAGCOR's responsible gaming program through their official government channels. Professional counseling and support services are available to Filipino players at no cost.
Answer honestly — this is just for you. No data is collected or submitted.
Go through each question and reflect on whether it applies to your gambling habits over the past 12 months. If you answer "yes" to two or more, consider using casinoplus's responsible gaming tools or seeking professional support.
Spent more money gambling than you planned to, even after telling yourself you'd stop at a certain amount?
Felt the need to gamble with increasing amounts of money to get the same level of excitement or satisfaction?
Tried to cut back or stop gambling but found yourself unable to follow through on that decision?
Gambled to escape from personal problems, stress, feelings of helplessness, guilt, anxiety, or depression?
Returned to gambling the day after a loss in order to try to win back what you lost (chasing losses)?
Hidden your gambling activity or lied to family members, friends, or colleagues about how much you gamble?
Borrowed money, sold personal belongings, or relied on others financially because of gambling-related losses?
Missed work, school, or important family events because you were gambling or recovering from a gambling session?
Simple habits that every casinoplus player can adopt to keep their gaming experience healthy and enjoyable.
Decide how much you can comfortably afford to spend before you start playing. Treat it like entertainment spending — once it's gone, the session is over. Never gamble with money earmarked for rent, bills, or daily needs.
It's easy to lose track of time when you're enjoying a game. Use casinoplus's session timer or set an alarm on your phone. Taking regular breaks — even just five minutes — helps you stay grounded and in control.
Approach casinoplus games as entertainment, not as a way to make money. The house edge means that over time, the odds favor the platform. Wins are a bonus — not an expectation. Enjoy the experience for what it is.
If gambling is causing stress in your relationships or finances, talk to someone you trust — a family member, a close friend, or a professional counselor. Reaching out is a sign of strength, not weakness. Support is available in the Philippines.
casinoplus is here for the fun — and we're here for you when you need support. Explore our games responsibly, and remember: your well-being always comes first. 21+ only.
Must be 21 years or older to play. Please gamble responsibly. If gambling stops being fun, use our responsible gaming tools or seek help.