Your privacy matters to us. This Privacy Policy explains exactly how casinoplus collects, uses, stores, and protects your personal information when you use our platform.
This Privacy Policy ("Policy") describes how casinoplus ("casinoplus," "we," "us," or "our") collects, uses, discloses, and safeguards personal information obtained from users ("you" or "Player") of the casinoplus online gaming platform at casinoplus.cc ("Platform"). By registering an account or using the casinoplus Platform, you acknowledge that you have read and understood this Policy and consent to the practices described herein. If you do not agree with this Policy, please discontinue use of the Platform immediately.
1.1 casinoplus is committed to protecting the privacy and security of its players. We understand that when you share personal information with us — whether during registration, during gameplay, or when contacting our support team — you are placing trust in casinoplus to handle that information responsibly.
1.2 This Policy applies to all personal data collected through the casinoplus Platform, including our website, mobile-optimized interface, live chat support, and any other services we provide. It should be read alongside our Terms & Conditions, which govern your use of the Platform.
1.3 casinoplus operates in compliance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. We are committed to upholding the rights of data subjects as defined under Philippine law.
2.1 Registration Data. When you create a casinoplus account, we collect information including your full name, date of birth, email address, mobile number, residential address, and preferred currency (Philippine Peso / ₱).
2.2 Identity Verification (KYC) Data. To comply with anti-money laundering regulations and to verify your age and identity, casinoplus may collect copies of government-issued identification (e.g., Philippine passport, driver's license, SSS/UMID card), proof of address documents, and proof of payment method ownership.
2.3 Financial Data. We collect information related to your deposits and withdrawals, including GCash account references, PayMaya account references, BPI/BDO/Metrobank account details (masked), transaction amounts in Philippine Peso, and transaction timestamps. We do not store full bank account numbers or card numbers on our servers.
2.4 Gaming Activity Data. casinoplus records your gameplay history, including games played, wagers placed, outcomes, session durations, and bonus usage. This data is used for account management, dispute resolution, and responsible gaming monitoring.
2.5 Technical Data. We automatically collect certain technical information when you access the Platform, including your IP address, device type, operating system, browser type and version, referring URLs, and session identifiers. This data helps us maintain Platform security and improve user experience.
2.6 Communications Data. When you contact casinoplus customer support via live chat or email, we retain records of those communications, including the content of messages and any attachments, for quality assurance and dispute resolution purposes.
2.7 Voluntary Data. You may choose to provide additional information, such as preferences for game types or promotional communications. Provision of such data is entirely voluntary.
casinoplus uses the personal data we collect for the following purposes:
4.1 casinoplus processes your personal data on the following legal bases under the Data Privacy Act of 2012:
5.1 casinoplus does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data only in the following circumstances:
5.2 Where data is shared with third parties outside the Philippines, casinoplus takes appropriate steps to ensure that such transfers comply with applicable data protection laws and that adequate safeguards are in place.
6.1 casinoplus uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain your session, remember your preferences, and analyze Platform usage.
6.2 Essential Cookies are necessary for the Platform to function and cannot be disabled. They include session cookies that keep you logged in to your casinoplus account during a visit.
6.3 Analytics Cookies help casinoplus understand how players use the Platform, which pages are most visited, and where technical issues occur. This data is aggregated and anonymized where possible.
6.4 Preference Cookies remember your settings and preferences, such as language and display options, to provide a more personalized experience.
6.5 You can control cookie settings through your browser. Note that disabling certain cookies may affect the functionality of the casinoplus Platform. For more information on managing cookies, refer to your browser's help documentation.
7.1 casinoplus retains your personal data for as long as your account is active and for a period thereafter as required by applicable law or as necessary for legitimate business purposes, including dispute resolution and fraud prevention.
7.2 Financial transaction records and KYC documentation are retained for a minimum of five (5) years following the closure of your account, in compliance with Philippine anti-money laundering regulations.
7.3 Gaming activity records are retained for a minimum of three (3) years following the relevant activity, for dispute resolution and regulatory compliance purposes.
7.4 Where data is no longer required for any lawful purpose, casinoplus will securely delete or anonymize it in accordance with our data retention schedule.
8.1 Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by casinoplus:
8.2 To exercise any of these rights, please contact the casinoplus Data Privacy Officer at [email protected]. We will respond to all verified requests within thirty (30) days.
9.1 casinoplus implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and the casinoplus Platform, encrypted storage of sensitive data at rest, access controls limiting data access to authorized personnel only, regular security audits and vulnerability assessments, and multi-factor authentication for administrative access.
9.2 While casinoplus takes all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you use the Platform at your own risk in this regard.
9.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, casinoplus will notify you and the National Privacy Commission in accordance with applicable law.
10.1 The casinoplus Platform is strictly intended for persons aged 21 years and above, in accordance with Philippine gambling regulations. casinoplus does not knowingly collect personal data from individuals under the age of 21.
10.2 If casinoplus becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the Platform, please contact us immediately at [email protected].
11.1 The casinoplus Platform may contain links to third-party websites or services for informational purposes. casinoplus is not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
11.2 This Policy applies solely to data collected by casinoplus through the Platform. It does not apply to information collected by third parties, including payment processors, whose own privacy policies govern their data practices.
12.1 casinoplus reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on the Platform.
12.2 Your continued use of the casinoplus Platform following the posting of any changes constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how we protect your information.
13.1 If you have any questions, concerns, or requests regarding this Privacy Policy or casinoplus's data practices, please contact our Data Privacy Officer:
13.2 You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.
Six pillars of data protection every casinoplus player benefits from.
Every connection to casinoplus is secured with SSL/TLS encryption. Your login credentials, financial data, and personal information are protected in transit at all times.
casinoplus never sells, rents, or trades your personal data to third parties for marketing. Your information is used solely to operate and improve your casinoplus experience.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and delete your data. casinoplus honors all verified data subject requests within 30 days.
casinoplus operates in compliance with Philippine data privacy and gaming regulations. We work with regulators to ensure your data is handled lawfully and transparently.
GCash, PayMaya, BPI, BDO, and Metrobank transactions are processed through encrypted, PCI-compliant channels. casinoplus never stores full financial account numbers on its servers.
In the unlikely event of a data breach, casinoplus will notify affected players and the National Privacy Commission promptly, in accordance with Philippine law and our legal obligations.
Your data is safe with us. Join thousands of Filipino players who trust casinoplus for secure, fair, and exciting online gaming. 21+ only. Please play responsibly.
Must be 21 years or older. Please gamble responsibly.